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What Financial Services Can Learn From Disney World

I think I’ve had something wrong about sales for a long time. I followed the classic wisdom of playing the numbers when it came to cold leads. If I met with 40 qualified opportunities (prospects that ... read more

What The U.S. Can Learn About Financial Inclusion From The Developing World

Financial inclusion — expanding access to financial services to those on the margins — is often advocated as a priority for the developing world. And rightly so ... U.S. and developing countries can l... read more

Q&A: Suriname’s President Champions Preserving the World’s Forests

But HFLD nations have faced a challenge finding a development model that balances their national interests while continuing to deliver eco-services to the world ... easier accessibility to financial m... read more

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What Banks Can Learn From Apple, Zappos, Disney and Southwest

and easy to use products and services. Unfortunately, consumers reported that all four of these attributes are not as good in the financial industry. So what can financial institutions learn from the ... read more


Here's what one global tech firm is keeping an eye on in 2019

Accenture (NYSE: ACN), the global management consulting firm for digital and tech services, presents its predictions every year for what it believes will be trends companies can look for and ... "CRM ... read more

Beyond Biglaw: Disney Lessons for Lawyers (Part 1) — Customer Service

Everyone has an opinion about a trip to Disney World ... more than a day visit can be quite draining. At the same time, it is also a lot of fun, and can be quite educational for the kids as well. And ... read more

How Great Design Could Fix the World's 'Wicked Problems'

Designers are part of the founding teams of disruptive startups across Silicon Valley and around the world. Health care systems, financial services firms ... impact if we can successfully apply ... read more

The World Health Organization Is Changing Its Rules on Cannabis; Here's When the U.S. Will Too

For 60 years, the World Health Organization (WHO ... are really the companies that get Melvin excited. Lab supplies, financial services, and other support companies will reap the rewards of ... read more

What Energy Deprivation Really Means In Refugee Camps

And even if they find the resources, the local markets for renewables are underdeveloped and lack financial support. As the number of displaced people in the world ... can provide products and ... read more

Here are 4 lessons bank executives can learn from Uber and Amazon about how to be customer obsessed

The key thing it's enabling is a transformed experience in the way consumers manage their money and how banks can support them in that ... how they interact with and receive services. Banks, credit un... read more

Opinion: Innovation often fails to scale — maybe we can fix it

As a newcomer, my goal was not to change the World Bank’s culture. I just wanted to create a space where our team could try new things, learn fast ... accountability and improve delivery of public ser... read more

Bob Iger Restored Disney's Magic Kingdom Through Creative Management

Jeff Kober, CEO of World Class Benchmarking, former Disney Institute leader ... If you don't give yourself room to fail, you won't innovate." Learn how you can make more money with IBD's investing too... read more



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