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Vodafone shuts Egypt call centre

Vodafone New Zealand has taken on more than 100 extra workers after unrest in Egypt temporarily closed down its Cairo call centre. About 180 staff are employed in the centre, which provides customer s... read more

Vodafone vows to protect £3.4bn dividend: Telecoms giant plans to boost value from masts

Savings will come partly from replacing call centre staff with ... Romania, Egypt and India. Separately, Read has set up an in-house company to extract more value from the 58,000 mobile phone masts Vo... read more

Proposed legislation in US Congress puts Indian call centre jobs in danger

WASHINGTON: A legislation has been introduced in the Congress that would require call centre employees overseas to disclose ... US trade and tax policy has encouraged a corporate business model that s... read more

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How Egypt Turned Off the Internet

Yesterday, something unprecedented happened: Egypt turned off the internet ... for ISPs to shut down service. "Under Egyptian legislation the authorities have the right to issue such an order and we a... read more


Shareholders take Vodafone to account for network shutdown during Egyptian revolution

AccessNow, an NGO that works for human rights values in telcoms policy, took a resolution to the Vodafone ... to once again shut down the internet or send pro-regime messages to your customers as happ... read more

Antonia Carver, the Director of the Jameel Arts Centre, on What Most of the World Still Doesn’t Understand About the UAE Art Scene

Egypt, across the Arab world, and globally in partnership with international organizations. Even before Jameel Arts Centre was conceived, the Jameel family was supporting grassroots endeavors in ... read more

Egypt court orders suspension of Uber, Careem services in victory for taxis: sources

CAIRO (Reuters) - Egypt suspended the licences of ride-hailing companies Uber and Careem on Tuesday, in a court ruling after taxi drivers sought to shut down the two firms ... two firms were registere... read more

No stay on closure of city-based call centre

However, after the call centre’s contract with Vodafone ended in March this year, the company has been compelled to shut down operations at Aurangabad. Marlapalle also pointed out that company is regi... read more

Outsourcing: The Indian connection and Africa

In Egypt, some left for good. Vodafone New Zealand, which had a 180-seat call centre in Cairo, shut down its operations and then withdrew completely in May 2011. Others scaled back. Indian information ... read more

Vodafone revelations: government snooping “bad for business”

Vodafone on Friday piled ... the recent period of unrest across Egypt,” the company said. “In common with all other telecoms operators, Vodafone was formally instructed on the morning of Friday 28 Jan... read more

Refund options for Qatar Airways passengers

Dubai: Qatar Airways passengers who have yet to request for a refund or rebooking of their flights after the UAE shut down the airline ... If that doesn’t work, you may call the Qatar Airways contact ... read more



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