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Psychographics vs. Demographics: Do Financial Marketers Need a New Model?

In a white paper from the CUNA Marketing & Business Development Council, authors Kelley Parks and Lisa Taylor Phelps explore the application of psychographics as an alternative segmentation system ban... read more

The Most Reasonable Letter We've Ever Received From A Guy Whose Bank Misplaced $14,000

Not ... bank or local credit union that would be more motivated to get personally engaged when problems like this arise (as they inevitably do). $14,000 is a lot of money to some people, and if a bank ... read more

ECN Capital Corp. (ECNCF) CEO Steve Hudson on Q3 2018 Results - Earnings Call Transcript

ECN Capital Corp. (OTCPK:ECNCF) Q3 2018 Earnings Conference Call November 12, 2018 5:30 ... drive substantial increase in our core loan programs being sold to our bank and credit union partners. The t... read more

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Organizing Our Economy as if We Lived on a Single Planet: A Conversation with Douglas Rushkoff

They call it gold for millennials. It’s a hedge against the rest of the market. But that’s not what we ... a kind of half bank loan and half crowdfunding strategy? DR: An example like it is VSECU, Ver... read more


For many of our small business owner clients, a Small Business Administration (SBA) loan is a great alternative to funding through the usual lending channel of a bank or credit union ... SBA does not ... read more

Scammers are targeting older Americans

The teller at his credit union ... call center to assist victims and answer consumers’ questions at 1-877-908-3360. Its website contains lots of scam information ( One rece... read more

RushCard fiasco one month later: What went wrong and how customers are coping

In order to work, prepaid card companies enlist help from two sources—a payment processor that handles day-to-day transactions and an actual bank to store funds customers ... she opened a checking acc... read more

How Online Self Service Revolutionized Banking

We have the technology and tools to view our accounts online now, whenever we want, night or day, regardless of where we are, so why not make sure this also eliminates the need to contact the call ... ... read more

How to Design a Millennial Bank

Not only online. The full customer journey should be thought out to the finest detail. Even if a bank or credit union closes all the ... In our world where a consumer can order a meal, book a ticket t... read more

Moving Community Foundation Dollars from Wall Street to Main Street

She had 28 years of experience in community banking and credit unions in Fresno, as well as ten years of experience serving on the board of directors of a local food bank. “Not ... credit union deposi... read more

Fiserv (FISV) Q3 2018 Results - Earnings Call Transcript

We announced the addition of CFCU Community Credit Union ... 10 bank selected our solution in the quarter to address this evolving opportunity and plans to offer this service to their customers across ... read more

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