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The Future of Service Centers in UAE from Practitioner Mindset

“In order to meet customers’ needs and exceed their expectations, do we need to invest in developing and improving government service centers in the UAE?” A question that occupies the leadership’s min... read more

The Future of Creativity: Understanding Value

These students are being groomed to become multi-disciplinary product designers, design researchers, product development experts, directors, practitioners ... This is a hopeful signal of the future cr... read more

IIM Udaipur Incubation Centre Invites All Startups to ‘Launch n Zoom’ their Idea...

IIM Udaipur’s Incubation Center ... product/service and is ready to give their venture a cent percent. Once the startups are ready and show promise of a sustainable and scalable future, either ... read more

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What’s Next For PMS Firms In Airbnb’s Ecosystem? Is Their Future Assured?

Their current partnership with Pillow, their official PMS (property management software/service) partner, is due to end in Fall ... has raised over $3million dollars and operates in the UK, France, UA... read more


Ten jobs that are safe from robots

Benjamin Pring, co-founder and managing director of The Center for the Future of Work In contrast, robot-proof jobs tend to involve tasks like decision-making and problem-solving, and require a flexib... read more

Beyond Training: Defeat the “forgetting curve” of contact center agents with in-band knowledge and AI augmentation

Contact center agents are human, too ... Multinational bank reduced agent training time by 50%, agent churn to <1%, and unnecessary service processes by 50%, while elevating NPS from #3 to #1, and ena... read more

Keller Williams Expands Across South America, Launches in Trinidad and Tobago

"The Keller Williams proposition is about changing the current mindset as well as building the right values into a company, team, and eventually the industry." Across the globe, KWW is home to more th... read more

Procter & Gamble Mideast chief says region’s ‘mindset needs to change’

If Procter & Gamble (P&G), the giant US ... There is some small manufacturing in the UAE, where the regional offices are based and where Samir lives, but the Emirates is really a business hub and inno... read more

The spread of disbelief in the Arab world

“I could count more than that number of atheists at Al Azhar University alone,” she replied sarcastically, referring to the Cairo-based academic institution that has been a center of Sunni ... Saudi A... read more

Artificial Intelligence Needs To Reset

Mindset and culture are elements of these legacy systems ... Couple this with the fact that these companies fail to hire senior/experienced data practitioners before hiring juniors, you’ve now got a r... read more

What future for private sector involvement in humanitarianism?

But too often, researchers and practitioners say, aid agencies and corporations have ... abdicating suffering and protecting human dignity," he told an aid conference in Dubai earlier this year. "This ... read more

In HK, service providers on 'cloud' nine, but firms firm on terra firma

"We believe that our real competition is how to further change the traditional information technology mindset to ... After the data centers in Hong Kong, Alibaba Cloud will also open another four data ... read more



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