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My Manager Wants Quality As A Kpi Measurement Help! - Latest News


My manager wants quality as a KPI measurement -- help!

My manager wants me to have quality as a key performance indicator, so now I need to measure quality as a number. How can I do that? Well, there are a couple of ways to look at quality as a KPI measur... read more

Help: My manager wants to measure my team’s productivity by velocity

P2l asks: My manager has recently really been pushing to use velocity as a target and measure of productivity. We are currently working at an average velocity of 50 story points. My manager wants us t... read more

Risks in the usage of KPIs as measures of the effectiveness

Committed Stories Technical Debt Management Quality ... to measure its teams, but it is important to be aware that the desire to measure people and their performance can be risk. I want to close my en... read more

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Metric-Driven Decisions: KPIs and Dashboards for Product Managers

Also recommended is a measurement ... want the market talking about your product. If they don't, you have a problem. In the Next Post.. We will go over the list of KPIs. I will provide an example from ... read more


IT Service KPI Examples: How Do You Measure IT Service Delivery?

Originally published by Bernard Marr on LinkedIn: IT Service KPI Examples: How Do You Measure ... want cheaper products but what they really want is access to a real person when they call your busines... read more

Like most superintendents, I cared a lot about test scores. Too much, it turns out.

That involved us asking high quality ... a KPI – a Key Performance Indicator – to ensure we’re tracking progress against one or two units of measurement. We focus our energies there. I get it. When I ... read more

You’re Doing It Wrong: What to Measure in Customer Service

We primarily monitored two KPIs here ... Unlike the singular measurements of calls handled or talk time, a higher FCR rate helps to drive greater customer satisfaction (since customers want issues res... read more

FLSmidth & Co. AS (FLIDF) CEO Thomas Schulz on Q3 2018 Results - Earnings Call Transcript

So we always announce and inform the market each quarterly announcement about the management agenda, and with our overall managing the cycle KPIs ... DIFOT is a measurement of quality, how fast ... read more

How to measure culture

Most feel that there is no clear, concrete way to have conversations about culture, no way to grasp it, define clear objectives, or measure it. What are the KPIs (Key ... to be at my desk at all times ... read more

Allianz SE ADR (AZSEY) Management on Q3 2018 Results - Earnings Call Transcript

But that is we count in asset management. So that’s a nice number to have and it speaks also really for the quality ... want. But you are now giving less of the pie in total. You got my point? read more



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