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Microsoft Dynamics 365 updates add AI features to CRM
When incorporated into business applications, AI can provide insights into how best to engage potential customers, predict customer needs, answer questions and, ultimately, sell products. Microsoft ho... read more
Microsoft Dynamics 365 Moves to Semi-Annual Update Schedule
Taking inspiration from Windows and Office, Microsoft's business software suite to receive twice-yearly feature updates. Microsoft Dynamics 365 ... additions to its CRM platform, including new e-comme... read more
Microsoft Dynamics 365 now offers service chatbots as part of AI push
Microsoft is tapping the power of AI to provide customers ... buying into a larger package of features. Microsoft is also further tightening the connections between LinkedIn and Dynamics 365 for Sales ... read more
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Is Dynamics 365 Finally Finding Its Feet?
Microsoft touted Dynamics 365 as the future of business applications; a unified solution that centralized CRM and ERP functionality to help ... Though businesses were keen to make use of cutting-edge ... read more
Microsoft's Ignite 2018 IT Pro conference: What to expect
Last year, Microsoft used Ignite to highlight its usual AI, intelligent edge and ... there also will be a lot of Dynamics 365 CRM and ERP content -- which makes sense given October is when the next fe... read more
G Suite vs Zoho Workplace: Which is better for business?
Google has been a dominating force in the productivity suite arena for a while now, offering an excellent - and some would argue better - alternative to the incumbent: Microsoft's Office 365 and Outlo... read more
Adobe teams up with Microsoft to bring PDF services to Office 365, improves Adobe Scan
... 365 at Microsoft went on to add, “Microsoft and Adobe share a common vision of the workplace of the future- one that is centered on teamwork and collaboration.” However, this is not the only annou... read more
LinkedIn's Sales Navigator 'Deals' Makes Updating Client Info Easier
The Deals feature makes it easy to do that by pulling contact data from your CRM and displaying it in a simple-to-use web interface. The single page view lets users edit or add contact and ... for Sal... read more
LinkedIn Sales Navigator refresh adds deals pipeline
These upgraded features ... Microsoft doesn't always announce how AI is assisting automation of sales-centric search tools in Sales Navigator, a premium LinkedIn feature that also integrates LinkedIn ... read more