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Voice of the customer: Why you need it and how to start your VOC program

But it’s also about the message their actions send to the whole organization. If they care this much about their customers you better also, if you want to stand a chance in ... companies can either hi... read more

Sales, Branding, Non-QM Products; "Don't Fight the Fed" When it Comes to Rates

In this 60-minute webinar we will cover the state of the non-QM market, show you how to source AND CLOSE non-QM loans and more. Reserve your seat on this free webinar ... self-employment income soluti... read more

2017 SAMY Awards: Sales and Marketer of the Year

“Your sales strategy puts ... is one of the most rewarding parts of my job,” he says. Over the past 30 years, Jim Phillips has learned plenty about marketing and lead generation. That experience helpe... read more

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Simulations Plus' (SLP) CEO Walt Woltosz on Q1 2018 Results - Earnings Call Transcript

You may send your written question ... DILIsym was acquired in last summer's fourth quarter, but this is the first full fiscal year now that we will have all three divisions. Diluted earnings per shar... read more

How to Manage a Toxic Employee

Of course, your first step as a manager should be to avoid hiring toxic ... e-commerce operations software firm Webgility, managed a small team at a start-up earlier in her career. One employee, Sharo... read more

Cryptocurrency Is Not Just a Boys' Club

Months earlier, Breitman had left a cushy job as the senior strategy associate at ... to go if you own Bitcoin and want to donate some of your digital cash to charity. Over the last five years, the or... read more

Partly Cloudy With A Chance Of Rain: Contractual Considerations For Lawyers Using The Cloud

You have probably heard the old maxims that “nothing in life is free” and that some things may be “too good to be true” — good counsel for any generation, but when it comes to the use of technology in ... read more

Going to school on open-source security

Open-source software forms the ... be a little bit different, so if your organization does not know where it came from in the first place, you might be changing behavior by patching, Mackey explained. ... read more

The biggest mistake your agents are making in bill explanation: the Memento problem.

This is their chance to ask again, or ask for more information. It’s also your last chance to have First Call Resolution, or to ensure that they won’t call back a few hours later on the same issue, be... read more

DeCals to prepare you for professional world, add skills to your resume

Many DeCals are offered every semester though, so keep these in mind as you plan your coming semesters! To start, a number of DeCals are career-related at the outset, geared toward different technique... read more

Tableau Software (DATA) Q1 2018 Results - Earnings Call Transcript

Tableau Software ... to be. Your next question comes from the line of Tom Roderick from Stifel. Your line is open. Thomas Michael Roderick - Stifel, Nicolaus & Co., Inc. Hey, guys. Thanks for the chan... read more

Unbelievable – Health Care Providers Sued For Disability Discrimination

The EEOC sued a senior living community in Colorado for refusing to accommodate an employee with fibromyalgia. The employee’s job? The Health and Wellness Director! A large managed care organization . ... read more

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