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Don’t let cyber attacks hold your patients hostage

According to the Institute for Critical Infrastructure Technology, the health-care sector fell prey ... The New York Times reported that some affected hospitals turned away patients, delayed lab resul... read more

10 Things People With Disabilities Wish Online Retailers Knew

If customers don't have a clear understanding ... has changed. 6. 'Your site is too crowded with information.' Overly crowded websites were one of the top three problems cited by shoppers with disabil... read more

Watch These 4 Areas to Ensure Your Customer Experience Is Improving

But it’s still four points away ... of customers give up because they’re kept on hold too long. But don’t let the duration of your calls alone control your thought process when you’re looking for ways ... read more

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Skill Up Your Career For The New AI Economy

The technology was called virtualisation, a means to convert your fully physical computer into digital files. You had to create your computer once and run anywhere ... augmented reality etc. if things ... read more

How to design and deploy digital menu boards for your restaurant

Let's pivot away from ... And don’t forget the intrinsic value of adding health information – your guests know you care about what they eat, and about the ingredients you use in your dishes. Wow your ... read more

Custora raises $13.75 million to make customer data actionable for retailers

What they need is an easy way to dig into that data and the find the most relevant information ... retailer's top customers and then use the predictive analytics to send out timely targeted marketing ... read more

Wreck-It Ralph 2 Won't Shy Away From The Internet's Dark Side

"Our belief is that we're in a moment where the technology has outpaced our ability to understand ... "My hope--and I hope I'm not being naive--is that in the next, I don't know, let's hope 10 years, ... read more

Why Your Financial Advisor Won't Talk to You About Bitcoin

Bitcoin is in the news, and we’ve all seen the stories about early investors who’ve made millions and driven away in new ... to wrap your head around if you don’t have a background in ... read more

Why data loss prevention is a throwback technology

While they may catch some threats, they are not designed to help security teams investigate or respond effectively, and they don’t have proactive user education built in to reduce accidental misuse. T... read more

Alexa, how are Philadelphia businesses using voice technology?

To navigate the road ahead, some Greater Philadelphia businesses are testing out how they can deploy voice skills to connect with customers ... ways to test the limits of voice technology. “It’s not g... read more

A Complete Guide to Launching Your New Website

It stands for Information Technology ... to ensure that your new site is the one that’s listed. You don’t want these listings to point to the website you’ve left behind. This will help your local SEO ... read more

How To Determine If Chatbots Are Right For Your Business

Even if you don't have the tools to manage customers ... shy away from it for the short-term. In the long-run, though, it's worth thinking about. And with so many different types of chatbots, you can ... read more

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