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Creative Virtual Celebrates Customer Service Week With New Contact Center Whitepaper - Latest News


Corporate Partners

Arpin Van Lines is a division of the Arpin Group, Inc., which also includes Arpin International Group, Creative ... customer experience. Together, NEC and the LPGA are introducing solutions to improve ... read more

5 Ideas for National Customer Service Week 2015

Of course, as we all know, every week should be customer service week; however, NCSW affords us the opportunity to highlight the importance of customer service, to generate discussions with customers ... read more

Exhibitors Make Announcements Prior to ICMI Contact Center Expo & Conference Taking Place Next Week

SAN FRANCISCO, May 2, 2016 /PRNewswire/ -- The International Customer Management Institute (ICMI) today previews announcements in anticipation of its Contact Center Expo & Conference taking place next ... read more

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11 Creative Tips to Boost Morale in the Contact Centre

Here are 11 creative tips to improve morale and provide an excellent ... in order to maintain a positive mindset that can only benefit their customer service approach. This way, you, as well as each ... read more


PCI Celebrates 35th Anniversary as It Prepares to Consolidate Into New Facility With New Printing, Mailing Equipment

Postal Center International (PCI ... According to Diaz, planning for the new facility provided PCI with a blank canvas to design an efficient job workflow — all the way from creative services, ... read more

B2B Content Marketing: 100% increase in lead gen for customer service software company

As an emerging new technology, IntelliResponse is providing a service many people don't know exists. The company was founded in 2000 and received a patent for its unique virtual agent technology in ... read more

TV News Roundup: ‘Shark Week’ Goes Virtual Reality, History’s ‘Knightfall’ Adds to Cast

The Paley Center for Media will present a free virtual reality exhibit in ... PromaxBDA is hosting its annual conference this week in New York City. Veteran marketing exec Amanda Hellman has joined ... read more

Visit Napa Valley celebrates national travel and tourism week May 5 – 11

Visit Napa Valley will celebrate National Travel and Tourism Week, May 5 to 11, by supporting local initiatives “that benefit the community and help make the Napa Valley an ideal place to live, work ... read more

3M Co. opens new $150 million R&D lab in Maplewood

The new center “is an ... and new products like the virtual reality glasses he is working on, Ouderkirk said. “That’s very much what our group is focused on,” he said. Dee DePass is a business ... read more

Marriott Partners With PepsiCo Lifewtr For Virtual Art Project

The AR project will be featured at a pop-up event taking place at The Oculus at the Westfield World Trade Center ... the new experience for guests. To further celebrate this launch at the local level, ... read more

Customer Contact Innovation Award Winners Announced

Organised by The Forum, these sought-after awards celebrate and benchmark excellence in the industry ... award was won by British Engineering Services, a team that put customer service at the heart of ... read more



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