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How Our Hotel Chain Uses Data to Find Problems and Humans to Fix Them

At Dorchester Collection of ultra-luxury hotels, we use big data and analytics to help us improve our guest offerings and marketing. Our tool, Metis, analyzes data from online reviews and social media ... read more

How to Fix Everything

If we're not willing to use our electronics well into their usable life cycle, the answer, he says, is to find ... the problem is there are products that are complex and the manufacturers are sharing ... read more

Interview: Travelport Looks to Solve Hotel Distribution Problems With Blockchain

It uses data ... more of that long-tail hotel content in your systems by making it more affordable for hotels to join. Why has the distribution landscape been so inefficient at dealing with these issu... read more

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10 sources of IT burnout and what you can do about it

before they become major problems. Document common problems in your environment and how to correct them via a series of runbooks, which other IT staffers can follow, so that you don't become the sole ... read more

How AI changed organ donation in the US

There used to be only three ways off of a kidney transplant waiting list. The first was to find a healthy person from ... It takes an incredibly complex problem and solves it faster and with fewer err... read more

Big data's dirty problem

Or they may just enter “insulin” without mentioning the underlying diagnosis because, to them, it’s obvious. Physicians also use a lot of idiosyncratic ... about customers for a luxury hotel chain and ... read more

How to identify and fix the problem pages on your website with Google Analytics

from our ... Google Analytics Can Answer About Your Website Visitors Recently, I engaged in a consulting project with a restaurant chain in which I helped them establish their baseline metrics for web ... read more

The light and dark of AI-powered smartphones

One example of how AR can be used is in apps that help to collect user data and detect ... has the power to disrupt your sleep? The discrepancy between the ‘problem’ being suggested here (snoring) and ... read more

Under Water: How Rising Waters Cost Us All

He was relieved to find their ... to them, but in the end to all of us. Economists are still trying to calculate the long-term effects of our drowning world on global trade chains, national ... read more

The Sharing Economy Boom Is About to Bust

Ask humans to play with the same toy at the same time ... hotel chains. In the blocks near my Santa Monica, Calif., office are dozens of such growing companies, among them Tradesy (a marketplace for w... read more

The Quartz guide to bad data

An exhaustive reference to problems seen in real-world data along with suggestions on how to resolve them ... your dataset twice you should find out why. Sometimes it need not be a whole row. Some cam... read more

Interview: The Future of Event Tech Is a Fight for Simplicity

How are event tech companies trying to fix this problem ... the future algorithms and data will be able to give them much more accurate forecasting for when to say yes. You could algorithmically give ... read more

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