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Commonwealth Bank systems fail leaving customers frustrated

COMMONWEALTH Bank has ... affected customers. EARLIER: Bank customers have been left reeling after systems went down across the country Friday afternoon. The bank’s apology. Many took to the bank’s Facebook page to express their frustration. read more

CBA customers left stranded by tech fail

Commonwealth Bank customers have been left ... app on Friday morning were greeted with a message advising them the bank was "working to restore impacted services as quickly as possible". Others travelling to work reported being frustrated and embarrassed ... read more

Commonwealth Bank customers left without cash for 16 HOURS after ATMs, Eftpos and all internet banking services crash

Thousands of Commonwealth Bank customers were left unable to access money or use their credit cards for 16 hours after the company suffered a major ... Hundreds have taken to social media to vent their frustration at Commonwealth Bank's second major ... read more

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Commonwealth Bank at a loss, customers furious at Travel Money card outage

COMMONWEALTH Bank says it is at a loss to explain what caused a major outage of its Travel Money cards which left ... frustration. “Cannot access my Travel Card via any means in the USA,” wrote Twitter user Callum Noonan. “Need my money. App, website ... read more

NAB outage: Bank promises to compensate customers for losses from nationwide disruption

NAB says it will compensate customers ... Meanwhile, the Commonwealth Bank also suffered a brief disruption on Saturday to some merchant terminals that connect to Optus. The outage lasted about two hours and came a month after the bank suffered a glitch ... read more

Robot Doormen Among Futuristic Flagships Banks Hope Can Tempt New Customers

"They want customers to come back." The reason is clear: after years of relying on branches ... branch kiosks that communicate with handsets. Commonwealth Bank of Australia is using a mobile app to drive mortgage sales by offering clients data on houses ... read more

'It's not good enough': NAB apologises after outage leaves customers stranded

NAB has apologised after customers were left ... frustrated man said. After notifying customers that the company was working on a fix, NAB announced at 1.27pm their internet banking as well as ATMs and EFTPOS services were back up and running. Commonwealth ... read more

Distressed Australian travellers left with no money after bank glitch

DISTRESSED Australian holiday-makers around the world have been left ... cards failed to work. Jetsetters were left cashless after a problem occurred affecting potentially thousands of Commonwealth Bank travel money cards, leaving many irate customers ... read more

Banks hope futuristic flagships can tempt new customers

"They want customers to come back." The reason is clear: after years of relying on branches ... branch kiosks that communicate with handsets. Commonwealth Bank of Australia is using a mobile app to drive mortgage sales by offering clients data on houses ... read more

Banks hope futuristic flagships can tempt new customers

"They want customers to come back." The reason is clear: after years of relying on branches ... branch kiosks that communicate with handsets. Commonwealth Bank of Australia is using a mobile app to drive mortgage sales by offering clients data on houses ... read more


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