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8 Ideas To Help Contact Centre Agents Be Better At Their Jobs - Latest News


ICMI Contact Center Demo Exhibitors Announce New Products, Services, Demonstrations and More Ahead of 2018 Event

Each company will showcase their latest products and solutions in the Demo Hall Monday - Wednesday of the event, giving attendees a hands-on opportunity to explore the latest innovations impacting the ... read more

8 tips to help customer service managers make their lives easier

Not only do you need to help customers ... s even better because you can train them with the high levels of values you hold dear. But, the one thing you have to ensure in new hires is that they have t... read more

56,800 migrant dead and missing: ‘They are human beings’

The scrawl on the cheap wood attests to their anonymity ... Migration Centre , based in Geneva, which has done surveys of more than 20,000 migrants in its 4Mi project since 2014. “Whether it’s refugee... read more

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U.S. Law Enforcement Failed to See the Threat of White Nationalism. Now They Don’t Know How to Stop It.

Before that August, Stout, a 24-year veteran of the Gainesville police force, had never heard of Richard Spencer and knew next to nothing about his self-declared alt-right movement, or of their “anti ... read more


Boss of Ireland’s first supervised drug injection centre reveals homeless charity Merchant’s Quay are meeting more men in their 70s

THE boss of Ireland’s first supervised drug injection centre ... their homes and we do see a lot of people who might get tenancies and then they struggle because they need more support.” Meanwhile, Pa... read more

The global lost: 56,800 migrants dead and missing in 4 years

The scrawl on the cheap wood attests to their anonymity ... Mixed Migration Centre , based in Geneva, which has done surveys of more than 20,000 migrants in its 4Mi project since 2014. "Whether it's r... read more

Social News 8/11

Tiền Giang supports women startups Tiền Giang Province has begun a project to help women own and operate their ... showed that 4.8 million Vietnamese people were exposed to Agent Orange ... read more

One-on-one with Pastor Andrew Brunson on 'Hannity'

And while some on the left are campaigning as so-called moderates, with the help of an undercover report from Project ... You know, I don't like their ideas, but I've always admired their -- HANNITY: ... read more

Customer Satisfaction: Why Call Center Jobs Are Highly Stressful And Tiring?

Here are few of the many reasons why call center jobs can be termed as highly stressful and tiring. Call center jobs can be categorized into two key categories. One of them is outbound agents ... to h... read more

The Latest: Florida Dem Mucarsel-Powell ousts Rep. Curbelo

9:10 p.m. Most Florida felons who have finished their sentences ... creating better jobs and protecting the environment. He criticized Buchanan repeatedly for buying a yacht after voting for the House ... read more

Disneyland Resort Update for November 13 - 18, 2018

This is also the week of media events and travel agent tours, as Disney looks to showcase the parks in their most festive light ... And keep those tips coming—let us know if you find a better or diffe... read more

4 Tips for Investing in Property in Another Area

Here are some tips to help ... company fees are around 8 to 10 percent of the collected rent, she says. You can negotiate the fee, but Fettke says going lower than 8 percent makes it difficult for pro... read more



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